Privacy

JDB Privacy Policy — Your Data, Handled with Care

At JDB, we take your privacy seriously. This policy explains exactly what personal data jdb-jdb.com collects, why we collect it, how we use it, and what rights you have over it. We've written this in plain language because we think you deserve to understand what happens to your information — not just tick a box and move on.

Last updated: 1 January 2025

Six Ways JDB Protects Your Privacy

These cards summarise the key privacy commitments JDB makes to every player. The full policy below contains all the details.

Minimal Data Collection

JDB only collects the personal data that is genuinely necessary to operate the platform, process payments, and comply with our licence. We don't collect data just because we can.

No Data Sales

JDB does not sell your personal data to third parties — ever. Your information is used to run your account and improve your experience on jdb, nothing else.

Encrypted Storage

All personal data stored by JDB is encrypted at rest and in transit. We use industry-standard TLS encryption for all data transfers between your device and jdb-jdb.com.

Your Rights Are Real

You have the right to access, correct, and delete your personal data. JDB makes it straightforward to exercise these rights — no lengthy processes or unexplained delays.

Controlled Third-Party Sharing

Where JDB shares data with third parties — such as payment processors or identity verification providers — those parties are contractually bound to handle your data securely.

Breach Notification

In the unlikely event of a data breach that affects your personal information, JDB will notify you promptly and take immediate steps to contain and investigate the incident.

01 Who We Are

This Privacy Policy applies to jdb-jdb.com, operated by JDB. When this policy refers to "JDB", "we", "us", or "our", it means the entity responsible for operating the jdb platform and processing your personal data.

JDB operates under a valid gaming licence and is subject to the data protection obligations that come with that licence. If you have questions about who controls your data or how to exercise your rights, contact us at [email protected].

This policy covers all personal data collected through jdb-jdb.com and the JDB mobile app. It does not cover third-party websites that may be linked from our platform.

02 Data We Collect

JDB collects personal data in three main ways: data you provide directly, data collected automatically when you use the platform, and data received from third parties such as payment processors and identity verification services.

Data you provide directly:

  • Full name, date of birth, and gender
  • Email address and phone number
  • Residential address
  • Government-issued ID documents submitted during KYC verification
  • Payment method details (e.g. bKash number, Nagad number, bank account details)
  • Communications you send to JDB support

Data collected automatically:

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Pages visited on jdb-jdb.com and time spent on each page
  • Game activity, session duration, and betting history
  • Login timestamps and account activity logs

Data from third parties:

  • Identity verification results from KYC providers
  • Transaction confirmation data from payment processors
  • Fraud risk signals from security service providers

JDB does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by our licence obligations and with your explicit consent.

03 How We Use Your Data

JDB uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The table below summarises how we use each category of data.

Data Category How JDB Uses It
Account details Creating and managing your jdb account, verifying your identity, and communicating with you about your account.
Payment data Processing deposits and withdrawals, detecting and preventing payment fraud, and complying with anti-money laundering obligations.
Game activity Providing gameplay, calculating winnings, resolving disputes, and monitoring for responsible gaming indicators.
Device and usage data Improving platform performance, detecting suspicious activity, and personalising your experience on jdb.
KYC documents Verifying your age and identity as required by our licence, and complying with regulatory reporting obligations.
Support communications Resolving your queries, improving our support processes, and maintaining records of interactions for dispute resolution.

JDB may also use aggregated, anonymised data — data that cannot identify you — for internal analytics and platform improvement. This data is not personal data and is not subject to this privacy policy.

04 Legal Basis for Processing

JDB processes your personal data on one or more of the following legal bases:

  • Contract performance — Processing necessary to provide the jdb service you have signed up for, including account management, gameplay, and payment processing.
  • Legal obligation — Processing required to comply with our gaming licence, anti-money laundering regulations, and other applicable laws.
  • Legitimate interests — Processing necessary for JDB's legitimate business interests, such as fraud prevention, platform security, and improving our services, where those interests are not overridden by your rights.
  • Consent — Where JDB relies on your consent to process data — for example, for marketing communications — you can withdraw that consent at any time by contacting [email protected] or updating your account preferences.

Withdrawing consent does not affect the lawfulness of processing that took place before the withdrawal. It also does not affect processing carried out on other legal bases such as contract performance or legal obligation.

05 Cookies and Tracking

JDB uses cookies and similar tracking technologies on jdb-jdb.com to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit a website.

The types of cookies JDB uses:

  • Essential cookies — Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without stopping use of the platform.
  • Analytics cookies — Help JDB understand how players navigate jdb-jdb.com, which pages are most visited, and where users encounter problems. This data is aggregated and anonymised.
  • Preference cookies — Remember your settings and preferences, such as your preferred language or display settings, so you don't have to set them every time you visit.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of jdb-jdb.com.

06 Third-Party Sharing

JDB does not sell your personal data. We share data with third parties only where necessary and only with parties who are contractually obligated to handle it securely and in accordance with applicable data protection law.

Categories of third parties JDB may share data with:

  • Payment processors — bKash, Nagad, Rocket, and bank partners receive the payment data necessary to process your transactions.
  • Identity verification providers — KYC service providers receive your identity documents to verify your age and identity as required by our licence.
  • Fraud prevention services — Security providers receive device and transaction data to help detect and prevent fraud on the jdb platform.
  • Regulatory authorities — JDB may be required to share data with gaming regulators, financial intelligence units, or law enforcement agencies where required by law or our licence conditions.
  • IT and hosting providers — Infrastructure providers who host and maintain the jdb platform have access to data as part of their service, subject to strict data processing agreements.

JDB does not share your personal data with advertisers, data brokers, or any party for commercial purposes unrelated to operating the jdb platform.

07 Data Retention

JDB retains your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. The specific retention periods depend on the type of data and the reason it was collected.

  • Account data — Retained for the duration of your account and for a minimum of five years after account closure, as required by our licence and anti-money laundering obligations.
  • Transaction records — Retained for a minimum of five years from the date of the transaction.
  • KYC documents — Retained for the period required by our licence, typically five years from the end of the business relationship.
  • Support communications — Retained for three years from the date of the communication, or longer if related to an ongoing dispute.
  • Analytics data — Aggregated analytics data may be retained indefinitely as it cannot identify individual users.

When data is no longer required, JDB securely deletes or anonymises it in accordance with our data disposal procedures.

08 Your Rights

As a JDB player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

R1
Right of Access

Request a copy of the personal data JDB holds about you, along with information about how it is used.

R2
Right to Rectification

Ask JDB to correct inaccurate or incomplete personal data held about you.

R3
Right to Erasure

Request deletion of your personal data where JDB no longer has a lawful basis to retain it.

R4
Right to Restriction

Ask JDB to restrict processing of your data in certain circumstances, for example while a dispute is being resolved.

R5
Right to Portability

Receive your personal data in a structured, machine-readable format and transfer it to another service provider.

R6
Right to Object

Object to JDB processing your data on the basis of legitimate interests, including for direct marketing purposes.

Some rights are subject to exceptions. For example, JDB may be unable to delete data that it is legally required to retain. We will always explain the reason if we are unable to fulfil a request in full.

09 Data Security

JDB implements technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • TLS encryption for all data transmitted between your device and jdb-jdb.com
  • Encryption of personal data stored on JDB servers
  • Access controls that limit which JDB staff can access personal data, based on job role and necessity
  • Regular security assessments and penetration testing of the jdb platform
  • Staff training on data protection and security best practices
  • Incident response procedures for detecting, reporting, and managing data breaches

While JDB takes security seriously, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your login credentials, and contact us immediately if you suspect unauthorised access to your jdb account.

10 Children's Privacy

JDB is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on jdb or provide any personal data to us.

If JDB becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on jdb, please contact us at [email protected] so we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms, including jdb-jdb.com.

11 Policy Updates

JDB may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by email or by displaying a prominent notice on jdb-jdb.com.

The "Last updated" date at the top of this page shows when the policy was most recently revised. We encourage you to review this policy periodically. Continued use of jdb after a policy update constitutes acceptance of the revised policy.

If you disagree with any changes to this policy, you should stop using jdb and contact us to close your account. Any data collected before the policy change will continue to be handled in accordance with the version of the policy in effect at the time of collection, to the extent permitted by law.

12 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how JDB handles your personal data, please get in touch:

  • Email: [email protected]
  • Live Chat: Available via the chat icon on jdb-jdb.com
  • Response time: Within 30 days for data rights requests; within 24 hours for general privacy queries

For questions about responsible gaming tools and self-exclusion, visit our Responsible Gaming page. For the full terms governing your use of jdb, see our Terms and Conditions.

Safe & Secure

Play on a Platform That Respects Your Privacy

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